ProDesigns

Hi @gribnev,

Please follow the following steps to resolve the issue:
1. Login to the site’s admin area
2. Go to “Appearance >> Customize
3. Click on “Additional CSS” and in the textarea input paste the below code
#masthead {
z-index: 9999;
}

This should solve your issue.

Thank you

Regards,
Support Team
Promenade Themes

Hi @revmonica,

The changes that you are looking forward to make requires customizing the theme. You would be able to do this by creating a child theme but you would need to know a bit of coding for that since this option is not shipped with the theme.

Please feel free to let us know if we can assist further for the same.

Thank you

Regards,
Support Team
Promenade Themes

Hi @mickstart98,

Thank you so much for your kind words of appreciation! It’s our pleasure to create a theme useful for you and others who can utilize it.

The issue you’re facing is in our list of updates to a near future theme update. Once you get a notification for the availability of a newer version, please update and this issue should be resolved.

Meanwhile, a quick patch is to add the following CSS rule to “Appearance >> Customize >> Additional CSS”:
@media only screen and (max-width:1050px) {
.site-branding {
position:relative;
z-index:99999999;
}
}

Hope this will solve your issue for now and will be permanently resolved with the next update.

Thank you

Regards,
Support Team
Promenade Themes

Hi @James,

We would be able to assist you more accurately if you could provide more information on the usage of the shortcodes.
For instances, we are assuming you are looking for WooCommerce’s shortcode, then you could check them out on their extensive documentation.
Please use this link to view it.

If this wasn’t what you were looking for then please kindly provide more information so we can assist further.

Thank you

Regards,
Support Team
Promenade Themes

Hi @SBMaz18,

Please add the below CSS snippet in “Appearance >> Customize >> Additional CSS“:
@import url('https://fonts.googleapis.com/css?family=Roboto');

Then, save by pressing ‘Publish’. This will get the Roboto font and will take effect on the text for which you have set ‘Roboto’ as the font.

NOTE: Please add this at the very top of other CSS rules that you may have added. If it’s blank then you just need to add this and hit ‘Publish’.

Thank you

Regards,
Support Team
Promenade Themes

Hi @Corey,

To resolve this please use the steps below:
1. Login to the site’s admin area
2. Go to “Appearance >> Customize
3. Click on “Additional CSS” and in the textarea input paste the below code
#masthead {
z-index: 9999;
}

Hope this will resolve the issue.

Thank you

Regards,
Support Team
Promenade Themes

Hi @brian,

To update the theme to the latest version, please log in to the admin and under the menu item “Dashboard” click on “Updates”.
Under the “Themes” title, you should see a list of themes that have an update available. Select Medical Way Plus and click on Update. This should update the theme to the latest version.

The v1.0.5 has couple of upgrades and fixes along with addition of a theme info page.

We hope your queries are resolved. Please let us know if you need any further assistance.

Thank you

Regards,
Support Team
Promenade Themes

Hi @itskater,

We’re sorry we couldn’t get around to the query earlier.

To fix this issue you would need to add additional CSS rules. This is simple to do.

Please log in to the admin of your site and browser to “Apperance >> Customize >> Additional CSS”.
Please paste the below code in the textarea for “Additional CSS” and save it.
.products{
display:block;
}

Hope this would resolve the issue.

Thank you

Regards,
Support Team
Promenade Themes