Forum Replies Created
-
Posts
-
Hi @ Mel Brennan,
The issue with the layout could be related to conflicting CSS from the plugins you mentioned.
To be sure of the solution, we would need to check the page.Could you please kindly share your site’s URL with us? You could share it here or send the URL to our email address ie [email protected].
Thank you
Regards,
Team ProDesigns ThemesHi @Shelby Mullens,
We apologize for the inconvenience you’re facing. Our support team is a bit backed up right now thus we haven’t been able to look up your issue.
Today we did get around to it and tried logging in using the temp user you created, but it didn’t work.
We would like to request you to please reactivate the same or send us a new one and we will sort the issue asap.The more information you could provide the faster we will be able to resolve the issue and assist you in getting the site ready for your launch.
Thank you
Regards,
Team ProDesigns ThemesHi @humberto_valle,
Glad to know it worked out.
Hope you will like our theme, All the very best for your site!
Thank you
Regards,
Team ProDesigns ThemesHello @SBMaz18,
Sorry for the delay in response. We’re a little backed up with support right now.
To align the category title to center, please follow the steps mentioned below:
1. Log in to the admin area
2. Go to “Appearance >> Customize >> Additional CSS”
3. Add the below CSS rule to the input
body.tax-product_cat .woocommerce-products-header .page-title{
text-align:center;
}This should solve your query.
Thank you
Regards,
Team Promenade ThemesHello @qwajman,
There isn’t an admin or UI based option to change the color for the free version of Business Point. You would need to add a custom CSS rule to change this.
But if you do need this feature to be available in the admin area, we would recommend purchasing the paid version which has lots of desirable features including an easy way to change colors of the theme.
Please feel free to get in touch with us if you need further details for the purchase or have any queries related to the theme you have installed.Thank you
Regards,
Team ProDesigns ThemesHello @lennilg,
The issue you’re facing seems to be due to a bug with a 3rd party plugin that we’re using called Breadcrumb Trail.
We will be resolving it in our very near future updates of the theme. Kindly keep the theme updated for latest patches and upgrades.
Thank you
Regards,
Team ProDesigns ThemesHello @mktdom,
The menu should work on the mobile screen size as well. You should be able to test this on our demo.
There could be a plugin causing this or an overriding CSS rule.Could you kindly provide the URL of the site where the theme is deployed so we can check and narrow down the issue?
Thank you
Regards,
Team Promenade ThemesHello @shubh506,
It is possible to have two headers but this would require customization via a child theme of Blog Way.
You can find more information on this page.Hope this solves your query.
Thank you
Regards,
Team ProDesigns ThemesHello @EvoEllen,
We couldn’t find any product on the link you shared with us. If you’re still facing the issue, could you please send us more details about the issue so we can recreate it?
Thank you
Regards,
Team ProDesigns ThemesHello @Tom Liu,
In order to increase the height line height you would need to add custom CSS.
Please follow the steps below:
1. Log in to your admin area
2. Go to “Appearance >> Customize >> Additional CSS”
3. Add the below mentioned CSS rule:
p, li{
line-height:25px;
}You could change the height by updating the pixels from 25 to whatever suits your needs.
This should get you the results you wanted.Thank you
Regards,
Team ProDesigns ThemesHi @Gardner,
What you are trying to achieve will require customizing the shipped theme by creating a child theme and making the customization, which is a quite beyond the scope of the basic support.
You would need some coding skills to achieve it.Hope this information helps you.
Thank you
Regards,
Support Team
Promenade ThemesHi @Miranda,
To use the font awesome icons on the site, you would need to add the fonts to the site.
Please login to the admin area and go to “Appearance >> Customize >> Additional CSS” and add the below import statement for Font awesome at the very beginning of the input(generally blank but in case you have added other rules)
@import url("https://your-font-awasome-pro-url");Once you save this, you should be able to see the fonts rendering in places where you would have used them.
Hope this solves your query.
Thank you
Regards,
Support Team
Promenade ThemesHi @Paolo Naranjo,
We will do our best to solve the problem you’re facing but we would need the URL of the site where you’re facing this issue along with the details of where on the site exactly the issue is occuring so we can check it further from our end to provide the most accurate solution.
Thank you
Regards,
Support Team
Promenade ThemesHi @Anderson,
Unfortunately this particular option is not available by default in the theme.
You could make this update with a bit of tweaking via a child theme of Medical Way.Hope this information is helpful to you.
Thank you
Regards,
Support Team
Promenade ThemesHi @John Friend,
We’re sorry to hear that you’re facing issues with getting the site ready with demo data, although, the theme and the demo data import both are functional so with the right steps it should work unless there is another issue not related to theme.
It would help if you could provide more information on what result or message you get after giving it one more try so we can trouble shoot further.
Thank you
Regards,
Support Team
Promenade Themes
