ProDesigns

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Viewing 15 posts - 76 through 90 (of 971 total)
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  • in reply to: Featured image sizing issues #7119
    ProDesigns
    Keymaster

    Hi @TheOutdoorDad,

    We checked the page shared by you but unfortunately we couldn’t observe/recreate the problem you’re facing. Could you please provide a bit more detail so we could get the exact issue?

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Url to go another post not working in mobile view #7068
    ProDesigns
    Keymaster

    Hi @ded,

    The Theia Side bar you mentioned in the original query is causing the issue you’re facing. The CSS of the sidebar element generated by the plugin needs to be updated to solve the problem.

    Hope this solves your query.

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Twitter card #7111
    ProDesigns
    Keymaster

    Hi @Ellcee,

    To add the meta tags to display the content in a Twitter card you would require to use an SEO related plugin. Yoast SEO is the best place to start.

    Hope this would solve your query.

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Change the home page slider image #8571
    ProDesigns
    Keymaster

    Hi @Creater007,

    To add slider images to the home page slider please follow below 2 steps:
    Step – 1
    Add a “Page” and set a featured Image for that page, add the necessary data and publish it.

    Step – 2
    Go to “Appearance >> Customize >> Featured Slider Options >> Slider On/Off”. Here you can select from the drop down the page you just added and the featured image that was added will be automatically used as the slide image along with the slide linking to the page.

    As per you requirement you mentioned, please add the 3 pages with the featured image from “Pages” management and then add them to the slider via the “Appearance >> Customize >> Featured Slider Options >> Slider On/Off”.

    We hope this solves your query.

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Image Problem #8573
    ProDesigns
    Keymaster

    Hi @jenna,

    We couldn’t load the page mentioned in the query. Could you please share a page where it would be possible to see the issue you’re facing?

    We hope that our theme will help you create an awesome store quickly & easily.

    Thank you

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Change slider button names on different slides #8310
    ProDesigns
    Keymaster

    Hi @James Donessoni,

    Updating the button text is possible via the customizer, as mentioned earlier please browse to “Appearance >> Customize >> Featured Slider Options >> Slider Elements On/Off”. There you should see “Read More Text”, which you can edit as per your need.

    Updating the links of the button or slide is handled from the slide where it was added. Please go to “Pages” in the admin panel, select the slider item and update the link of the page. This will be automatically reflected in the front end.

    We hope this solves your queries.

    Thank you

    Regards,
    Support Team
    Promenade Themes

    ProDesigns
    Keymaster

    Hi @christian,

    We checked the website and the 2 background images seem to be appearing for us on Google Chrome with version 67.

    Please let us know if you still have this issue, and if you do please provide a bit more detail so we can narrow down the issue for a quicker solution.

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Centering title #7452
    ProDesigns
    Keymaster

    Hi @timtniet,

    To make the post & page title text center aligned please add the below CSS rule in style.css:
    .entry-header h1.entry-title{text-align:center}

    The rule for selector .entry-header h1.entry-title already exists, so you could find and append `text-align: center;}

    We hope this solves your query.

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Mobile menu appearance #8092
    ProDesigns
    Keymaster

    Hi @romondo,

    The theme’s style has been changed from your end for the text color of the menu items. On checking your website, it seems the site would need the menu items to be white for desktop or mid size screens where the burger menu is not yet triggered for display. But for mobile device, the menu item color needs to be different considering the white background of burger menu.

    The below CSS rule added is changing the color to white for all devices.
    .main-navigation ul li a: #fff !important;

    In order to have a different menu item color for different screen sizes, please use the CSS @media queries.

    You could customise it as per your need but please find below CSS rule that could be added to the style.css and update the text color.

    @media screen (max-width: 1050px){
    .mean-container .mean-nav ul li a{
    color: #345886!important;
    }
    }

    We hope that this solves your problem.

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Featured Image #7115
    ProDesigns
    Keymaster

    Hi @special parent alliance,

    We’re sorry to know that the theme couldn’t provide the solution you needed.

    Adding a solution to query in case it may help others looking for the same answer. In order to display the image, title and a bit of description from your page/post in a controlled manner, you would need to add Open Graph tags to the <head> tag. This would require installing a plugin like Yoast SEO.

    Hope this helps.

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Unwanted Space Now on Homepage-Desktop Only #8090
    ProDesigns
    Keymaster

    Hi @Kartikey,

    The CSS rules provided for mobile will work for desktop too, just kindly place the code above @media screen and (max-width: 1240px). Placing the rule outside the @media screen{ } will be set as default and will work for desktop.

    This wouldn’t cause any change to the site’s mobile screen display.
    Please use the below code, the only change here is the padding size in pixels. Please feel free to change as per your aesthetics needs.

    #home-page-widget-area .widget {
    margin: 0;
    padding: 20px 0;
    }

    We hope this solved your query.

    Thank you

    Regards,
    Support Team
    Promenade Themes

    in reply to: Remove Footer made by Promenade Themes #8318
    ProDesigns
    Keymaster

    Hi @James,

    In order to update the credits displayed in the footer of the site, please login to your admin panel and browse to Appearance >> Customize >> Theme Options >> Footer Options.
    Here you shall see the label “Powerby Text” and a text area input below, that’s where you can update the footer credits.

    Hope this solved your query.

    Thank You

    Regards,
    Support Team
    Promenade Themes

    in reply to: Remove share buttons on slider #8672
    ProDesigns
    Keymaster

    Hi @Charlotte,

    The slider in our demo is displayed via Revolution Slider and we have identified that the plugin you are using for the slider is unfortunately having a CSS rule that is in conflict with the theme’s CSS rule.

    We may recommend either having the CSS changed via a child theme or use a plugin without conflicts with the theme.

    We hope this would resolve your query.

    Thank You

    Kind Regards,
    Support Team
    Promenade Themes

    in reply to: pages not displaying properly on mobile devices #8565
    ProDesigns
    Keymaster

    Hi ihustleshop,

    This change in the mobile device is most probably due to a setting in the plugin Jetpack, we can’t be sure as we do not have your site’s URL. You may have another plugin whose settings may be causing this.

    In case you have Jetpack, please follow the steps below to troubleshoot your problem:
    Step 1
    Please login to your site’s admin panel and browse to Jetpack > Settings > Writing tab and scroll down to Theme Enhancements

    Step 2
    Here you shall find an option “Enable the Jetpack Mobile theme”

    Step 3
    Disable this option and load the site’s home page on a mobile device

    Hope this solves your problem

    Thank you

    Kind Regards,
    Support Team
    Promenade Themes

    ProDesigns
    Keymaster

    Hi @Momtessorian1

    Please follow the below steps to get the visual editor back.
    Step-1
    Login to the WordPress admin panel

    Step-2
    Go to Post and click on the post you want to update from the list

    Step-3
    Check the top right corner of the editor for two tabs ie “Visual” & “Text”. Click on “Visual” and the visual editor should be back

    Hope this solves your problem.

    Thank you

    Regards,
    Support Team
    Promenade Themes

Viewing 15 posts - 76 through 90 (of 971 total)