ProDesigns

Forum Replies Created

Viewing 15 posts - 316 through 330 (of 971 total)
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  • in reply to: Social Media Menu at footer not updating to my urls #7027
    ProDesigns
    Keymaster

    Hi @mommingwithmomily

    Please check this documentation to setup social links to your own https://promenadethemes.com/documentation/blog-way/#SocialMenu

    You can check video tutorial here https://www.youtube.com/watch?v=qzG9g83BjJ0

    Though this video is for a different theme but the process is same.

    Hope you can change your links now.

    Thank you.

    in reply to: WPForms issue #7023
    ProDesigns
    Keymaster

    Hi @Mastercornelius

    Can you please ask WPForms what hook do they use to display comments?

    Please provide us link of the post in which you have comments.

    Thank you.

    ProDesigns
    Keymaster

    Hi @soapeditor,

    Can you please send us URL of your site?

    Please provide us screenshot of your issue as well.

    Thank you.

    in reply to: Logo size, how to maximize? #8411
    ProDesigns
    Keymaster

    Hi @soapeditor

    You can upload logo from Appearance >> Customize >> Site Identity and make it center align with CSS.

    But there is menu at the right of logo in this theme. Do you wish menu bar to appear below large logo which you are going to upload?

    If you can provide us mockup, we can suggest you CSS for it.

    Thank you.

    in reply to: Issue with menus on mobile #8405
    ProDesigns
    Keymaster

    Hi @luminatrail

    You are using old version of the theme i.e. 1.0.4. Please update it to 1.0.5

    You are also using the child theme to make changes. Please make sure all parent styles load before style of the child theme.

    Thank you.

    in reply to: H1, H2 #8205
    ProDesigns
    Keymaster

    Hi @Fernando,

    In some case, theme takes the relative path like .post-title h1 and give font size.

    You need to find it and override from your CSS using the full path or you can use !important to force take the size like this

    h1 {
        font-size: 39px!important;
    }
    in reply to: Mobile menu not showing up on one page #1624
    ProDesigns
    Keymaster

    Hi @yevin,

    Please remove shotcode once and check it.

    in reply to: Sliders #7906
    ProDesigns
    Keymaster

    Hi @frateemedia,

    Please check console of your site. There are 2 javascript errors. You can see screenshot here http://nimb.ws/yDk0Vf

    Once you fix these errors, slider will work properly. So please fix those errors.

    Thank you.

    in reply to: eCommerce Gem Plus Slider Not Working #8630
    ProDesigns
    Keymaster

    Hi @J

    You can download the latest theme and find the latest-products.php file in includes/widgets folder.

    If you have not changed this file before, you can replace the whole file.

    If you have changed it, you can replace code from line 51 to 85.

    Hope this will work for you.

    Thank you.

    in reply to: CTA #8078
    ProDesigns
    Keymaster

    Hi @Ginny Lechman

    Can you please provide us your site URL?

    We will check it and provide you the proper solution.

    Thank you.

    in reply to: Mobile menu not showing up on one page #1617
    ProDesigns
    Keymaster

    Hi @yevin,

    It looks like you have missed HTML tags while adding content at team page. Or if you are using any plugin, it might be causing the issue.

    Please remove the content of that page once and check if you can see the mobile menu on an empty page or not.

    If you can see menu on the empty page, please check what is missing.

    Thank you.

    in reply to: eCommerce Gem Plus Slider Not Working #8628
    ProDesigns
    Keymaster

    Hi @J

    Have you changed any core file of the theme? If you have changed core file of the theme those changes will be lost on theme update.

    If you have not changed anything but added custom CSS from Appearance >> Customize >> Additional CSS than that CSS will not be affected by theme update.

    If you have changed core file, it will be better to keep backup of your files and update theme and replace changed files after complete update.

    We recommend you to create child theme and make changes to prevent loss during theme update.

    Thank you.

    in reply to: Allowing Comments on Pages Similar to Posts #7046
    ProDesigns
    Keymaster

    Hi @shavranek3

    Discussion is the option to enable or disable comment to that page/post whereas Comment activates the option to see comment list or add new comment.

    You can enable both of them and check the difference.

    Thank you.

    in reply to: Ghost Box near Log in Screen #8624
    ProDesigns
    Keymaster

    Hi @SIMF,

    We did not find any box on our site. We have checked it on different computers but cannot find any issue.

    We have checked it on MAC, LINUX and Windows but cannot find such issue.

    Are you using any addon on your browser? Please check on Incognito mode and other computers once.

    Let us know if you find same issue on other machines too.

    Thank you.

    in reply to: Advert banners and others #8166
    ProDesigns
    Keymaster

    Hi @ceobaba78

    Please find the answer to your questions below.

    1. How do I remove the two rectangular advert boxes and the square one by the right? I want to put by own advert box.
    A: Go to Appearance >> Widgets you can see Sidebar there. Click on image widget used for adverts and replace with your own.

    2. How do I remove the pictures in “View Gallery” by the right; and put my pictures?
    A: Go to Appearance >> Widgets you can see Sidebar there. Click on Gallery widget and replace images.

    3. On Mobile viewing, the words showing up at “Trending” on top of the page does not show in full. How do I make the words to show up straight in one line on Mobile?
    4. Look at the following posts on the home page.
    – TWO MODULAR REFINERIES TO BE INAUG…
    – KPMG PREDICTS FOREX & OIL PRICE VOLA…
    – NAOMI CAMPELL ANNOUNCES…
    – BEYONCE DOMINATES COACHEL…

    The words are not showing up completely. How do I make the words to show completely even if it means they would show in two lines

    A: For both 3 and 4 we have used a script to truncate long text in mobile view to maintain the uniform design. So we cannot remove it.

    Thank you.

Viewing 15 posts - 316 through 330 (of 971 total)