Karen Chung

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  • March 31, 2019 at 6:04 am in reply to: Mobile Menu Not Clickable Issue #11383
    Karen Chung
    Participant

    After doing more research I discovered this is not a fault in your theme on mobile. Please consider this closed from your end, we are troubleshooting internally.

    March 29, 2019 at 5:35 pm in reply to: Main Menu Height Code #11361
    Karen Chung
    Participant

    Thank you for the reply but it has nothing to do with my question and you resent me code I have already implemented.

    The main menu http://www.emisc.com is a bit too thick vertically
    What is the css to change the height of the main menu?

    The main menu is the menu with the company logo

    • This reply was modified 6 years, 2 months ago by Karen Chung.
    March 29, 2019 at 5:32 pm in reply to: Mobile Menu Not Clickable Issue #11360
    Karen Chung
    Participant

    Thank you for the reply but this did not answer my question and you gave me code I clearly stated was already implemented.

    YOU stated: The current flow of our theme as mention below.

    While you click on the menu item it will redirect you to its respective page
    The submenu will only apperace open once you click on a plus icon next to the menu item.

    Yes, that is true.
    The Problem as stated is that the submenu does not appear. The main menu does not expand to show the submenu item.

    See http://www.ever-learning.com on a mobile device and try to click NEWS/UPDATES which has sub-items.
    The menu does not expand.

    March 29, 2019 at 3:56 am in reply to: Main Menu Height Code #11345
    Karen Chung
    Participant

    Hello,

    It’s coming up on the weekend and I would really appreciate a definitive answer on this and my other question.

    We are trying to “Go Live” and the mobile menu / top menu is an issue.

    Thank you

    March 29, 2019 at 3:56 am in reply to: Mobile Menu Not Clickable Issue #11344
    Karen Chung
    Participant

    Hello,

    It’s coming up on the weekend and I would really appreciate a definitive answer on this and my other question.

    We are trying to “Go Live” and the mobile menu / top menu is an issue.

    Thank you

    March 28, 2019 at 6:02 am in reply to: Mobile Menu Not Clickable Issue #11329
    Karen Chung
    Participant

    Ok, this did not fix the mobile menu.

    On mobile, if you try to click NEWS/UPDATES which has a submenu (Newsletters, Press Releases, Etc.), it does not expand to give you the subMenu options.

    If you click on TESTIMONIALS which does not have a submenu it takes you to that page.

    Awaiting your reply.

    March 28, 2019 at 5:55 am in reply to: Mobile Menu Not Clickable Issue #11328
    Karen Chung
    Participant

    I understand that you need to click on MENU MAIN to see MENU SUB ITEMS

    Let me add the code you sent and I’ll let you know if it fixed my concern.

    Thanks!

    March 15, 2019 at 5:33 pm in reply to: Typography – Descenders are Cropped #11113
    Karen Chung
    Participant

    That fixed it – thank you

    March 13, 2019 at 6:04 pm in reply to: Sticky Menu #11101
    Karen Chung
    Participant

    #masthead worked with the plugin – thank you

    March 12, 2019 at 5:35 pm in reply to: Sticky Menu #11079
    Karen Chung
    Participant

    What is the menu or header element class or id?

    March 12, 2019 at 5:30 pm in reply to: Header Menu CSS Problem #11078
    Karen Chung
    Participant

    That worked – Thank You

    March 11, 2019 at 11:37 pm in reply to: Sticky Menu #11067
    Karen Chung
    Participant

    It has been over a year since this was posted. Do you have custom CSS or what is your plan to implement?

    March 8, 2019 at 7:37 pm in reply to: Get License for Development Site #11004
    Karen Chung
    Participant

    I Just sent you a new user login. I deleted the entire site and installed a clean copy of WordPress with no additional plugins or themes.

    Please install the pro theme using the 110c94eccaf631dc……….. license and load all of the demo content

    March 8, 2019 at 4:31 pm in reply to: Get License for Development Site #11003
    Karen Chung
    Participant

    I see that you logged in, deactivated several plugins, tried to upload demo data and then reactivated the plugins.

    The site now shows “Buy Pro” and “Buy Now” with 2 active widgets and no other demo data. What’s going on????

    March 7, 2019 at 6:51 pm in reply to: Get License for Development Site #10990
    Karen Chung
    Participant

    I just resent the login info to wpsupport@prodesigns.com

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