nirav

Forum Replies Created

Viewing 15 posts - 451 through 465 (of 552 total)
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  • in reply to: Margins #11817
    nirav
    Keymaster

    Hello Antoniocarloslima,

    Greetings of the day!

    The changes you want is not a theme feature but we will provide you custom CSS for the same.
    If we increase the content size, you may face issue in responsive.
    For mobile responsive code, it may take time from 24 to 48 hours.
    Once the CSS code is ready, we will contact you soon.

    Thank you.

    Regards,
    Team ProDesigns

    in reply to: Margins #11788
    nirav
    Keymaster

    Hello Antonicoarloslima,

    Greetings of the day!

    The winsome theme already uses a full-width layout.
    Can you please explain more? We are sorry, we did not understand your issue.
    May we request you to provide us a screenshot of the issue or website URL?

    Thank you

    Regards,
    Team ProDesigns

    in reply to: Reviews placement on product page #11782
    nirav
    Keymaster

    Hello Krskaggs,

    Greetings of the day!

    Woocommerce plugin already has review feature inbuilt, so you don’t need to add any extra plugin for review. You may find review tab once you enable it from Woocommerce setting.

    Follow the below steps to enable review tab.
    1) Please log in to the admin area
    2) Go to “Woocommerce >> Settings >> Products”.
    3) Enable review by click on “Enable reviews” checkbox.

    Hope it will work for you.
    Thank you

    Regards,
    Team ProDesigns

    in reply to: why the plus version doesn't work after paying #11771
    nirav
    Keymaster

    Hello J Kankaan,

    Greetings of the day!

    You will find documentation under your downloaded theme’s folder.
    In that documentation, you can get the help of how to install the theme and how to activate the license.

    Please feel free to let us know if you have any further queries.

    Regards,
    Team ProDesigns

    in reply to: Version: 1.0.2 #11729
    nirav
    Keymaster

    Hello J,

    We are sorry for the inconvenience you may be facing.

    We have sent the reply to you on your email Id.
    If you still face any issue, please fill free to ask any further queries.

    Thank you.

    nirav
    Keymaster

    Hello Christopher,

    Thank you for purchasing our theme!

    For the issue you are facing, it looks like you have used any third party plugin for caching or optimize the image. This is not a theme issue.
    Please deactivate plugins one by one and check it.

    Hope it will work for you.

    Regards,
    Team ProDesigns

    • This reply was modified 6 years, 1 month ago by nirav.
    in reply to: Logo sizing #11725
    nirav
    Keymaster

    Hello Macsuibhne,

    We apologize for not being able to respond earlier.

    You can change the logo size using a child theme.
    You can create find step by step documentation to create the child theme.

    Once your child theme is ready, add below code in your child theme’s functions.php file.

    /*
    * Enable support for custom logo.
    */
    function ecommerce_gem_setup_cust_logo(){
        add_theme_support( 'custom-logo', array(
            'height'      => YOUR_LOGO_HEIGHT,
            'width'       => YOUR_LOGO_WIDTH,
        ) );
    }
    add_action( 'after_setup_theme', 'ecommerce_gem_setup_cust_logo',20 );

    Hope it will work for you.
    Thank you

    in reply to: Logo size is being compressed #11723
    nirav
    Keymaster

    Hello Raylin,

    We apologize for not being able to respond earlier.

    You can change the logo size using a child theme.
    You can create find step by step documentation to create the child theme.

    Once your child theme is ready, add below code in your child theme’s functions.php file.

    /*
    * Enable support for custom logo.
    */
    function blog_way_plus_setup_cust_logo(){
        add_theme_support( 'custom-logo', array(
            'height'      => YOUR_LOGO_HEIGHT,
            'width'       => YOUR_LOGO_WIDTH,
        ) );
    }
    add_action( 'after_setup_theme', 'blog_way_plus_setup_cust_logo',20 );

    Hope it will work for you.
    Thank you

    • This reply was modified 6 years, 1 month ago by nirav.
    in reply to: Version: 1.0.2 #11720
    nirav
    Keymaster

    Hello J,

    Greetings of the day!

    You can find e-commerce Gem 1.0.2 theme version from wordpress.org.
    Click here to download the theme’s 1.0.2 version.

    Please feel free to let us know if you have any further queries.

    Thank you

    in reply to: Premium Theme #11719
    nirav
    Keymaster

    Hello Azniza,

    1. May I know about the subscription? is it for lifetime or monthly?

    The license you purchase will work for one year. Until the license is active, you will get automatic updates.
    If you do not like to get updates from the 2nd year you do not need to renew it.

    2. I do have some problem with the search button. it didn’t appear when I click on it.

    Can you please explain more? We are sorry, we did not understand your issue.
    May we request you to provide us a website URL?

    Thank you

    nirav
    Keymaster

    Hello marcfeliciano,

    Greetings of the day!

    Can you please explain more? We are sorry, we did not understand your issue.
    May we request you to provide us a screenshot of the issue or website URL?

    Thank you

    in reply to: Remove hover from Image in Shop Page #11658
    nirav
    Keymaster

    Hello Yon,

    Greetings of the day!

    Below code will help you to hide add to cart button.

    Follow the below steps to add custom CSS.
    1) Please log in to the admin area
    2) Go to “Appearance >> Customize >> Additional CSS”.
    3) Paste the below code in “Additional CSS” and save it afterward:

    li.product .product-thumb-wrap::before, li.product.purchasable .add-to-cart-wrap{
    display:none;
    }

    Hope it will work for you.

    Regards,
    Team ProDesigns

    in reply to: Mobile version of the site is slow #11600
    nirav
    Keymaster

    Hello Marat,

    There are numerous techniques that can help you to speed up your site.
    Wordpress already provides plugins for optimizing images, JS and CSS.
    There are many plugins available for caching also.

    1. Reduce image sizes
    Plugins: https://wordpress.org/plugins/search/Reduce+image+sizes/
    2. Minify JS and CSS files
    Plugins: https://wordpress.org/plugins/search/minify+js+and+css/
    3. Use advanced caching mechanisms with a caching plugin
    Plugins: https://wordpress.org/plugins/search/cache/
    4. Use a CDN
    5. Enable GZIP compression

    Hope it will work for you.

    Thank you.

    in reply to: Remove Page Titles without changing page layout #11594
    nirav
    Keymaster

    Hello Amber,

    Greetings of the day!

    Kindly provide us your website URL so that we can take a look into that.
    If you do please provide a bit more detail so we can narrow down the issue for a quicker solution.

    Thank you.

    in reply to: Embed Crelly Slider into Sliders #11593
    nirav
    Keymaster

    Hello Sintialisboa,

    Greetings of the day!

    We are sorry, we did not understand your problem clearly.
    Can you please provide us a screenshot of the issue or Website URL?

    Thank you

Viewing 15 posts - 451 through 465 (of 552 total)