Slide show and WooCommerce

Home Support eCommerce Gem Slide show and WooCommerce

This topic contains 9 replies, has 4 voices, and was last updated by  ProDesign Support 3 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #12129

    naturaldaisy
    Participant

    I noticed on my website the following is not working:

    – Slideshow on the homepage – https://naturaldaisy.com/
    – The WooCommerce product images on the homepage are very large and are stacked vertically instead of horizontally – https://naturaldaisy.com/
    – The product photos are not showing up on the detail pages – https://naturaldaisy.com/product/peppermint-chocolate-body-butter/

    #12151

    Hello naturaldaisy,

    Please install all required plugins suggested in the admin panel to make it work properly.

    Please let us know in case any of further queries.

    Thank you.

    #12152

    naturaldaisy
    Participant

    All suggested plugins are installed and activated. I also deactivated all plugins to see if that fixed anything, but it did not. All plugins are active now. Still having the same issues.

    #12159

    Hello naturaldaisy,

    Greeting of the day.

    We have checked your website and found out that you have not installed woocommerce plugin. Can you please install and activate it?
    Hope this helps.

    Thanks,
    Team ProDesigns

    #12161

    naturaldaisy
    Participant

    Hi,

    Woocommerce has been installed and active on the website for over two years. However, I did notice that 3 of the templates were outdated so I updated them. The update did fix the product image size on the homepage, but the other issues still remain:

    – Slideshow on the homepage isn’t “sliding”. It just shows the two slides stack on top of each other – https://naturaldaisy.com/
    – The WooCommerce product images on the homepage are stacked vertically instead of horizontally – https://naturaldaisy.com/
    – The product photos are not showing up on the detail pages – https://naturaldaisy.com/product/peppermint-chocolate-body-butter/

    This website is over 2 years old and everything was working fine. I notice these issues about 3 weeks ago.

    #12162

    shannonmarie123
    Participant

    Yeah, woocommerce plugin isn’t helping. The slider is broken.

    #12163

    shannonmarie123
    Participant

    Same. It’s not displaying as a slider, it’s displaying all the content on the page linked. I believe this feature is broken.

    #12175

    loriesew
    Participant

    Same issue with my website https://sewingland.org
    I’m not very tech-savvy (at all) but updating didn’t help.

    #12178

    Hello shannonmarie123,

    There might be the issue because of the theme name update, which is ‘ecommerce-gem-disable’ currently, please update the theme name whenever it is required.

    Greeting of the day!
    Team ProDesigns

    #12179

    Hello Loriesew,

    We have checked your site but unfortunately, there was another theme on that URL.

    Feel free to get in touch in case of any query related to eCommerce Gem.

    Thanks and Regards,
    Team ProDesigns

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.