Ritz Pro Purchased for WordPress

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This topic contains 2 replies, has 3 voices, and was last updated by  jeffrey1gardner 1 week, 5 days ago.

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  • Author
    Posts
  • #931

    caitcrowell
    Participant

    I am creating a website for someone and they purchased the Ritz pro from the upgrade button on the wordpress site being hosted through godaddy. It has not upgraded on the user and then I realized today that their was a download for it on the purchase confirmation email but it has expired. I do not know what to do.

    #934

    ProDesigns
    Keymaster

    Hi @caitcrowell,

    Can you please provide us username of the account you or your client used to purchase Ritz Pro?

    Thank you.

    #21108

    jeffrey1gardner
    Participant

    That’s weird it should have automatically find your previous plugin settings for activation. Did you manage to solve this issue

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