Ritz Pro Purchased for WordPress

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This topic contains 2 replies, has 3 voices, and was last updated by  jeffrey1gardner 1 month, 2 weeks ago.

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    I am creating a website for someone and they purchased the Ritz pro from the upgrade button on the wordpress site being hosted through godaddy. It has not upgraded on the user and then I realized today that their was a download for it on the purchase confirmation email but it has expired. I do not know what to do.



    Hi @caitcrowell,

    Can you please provide us username of the account you or your client used to purchase Ritz Pro?

    Thank you.



    That’s weird it should have automatically find your previous plugin settings for activation. Did you manage to solve this issue


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