Home › Support › Winsome Pro › PT: Our Team issue
This topic contains 12 replies, has 5 voices, and was last updated by bhuse33 3 weeks, 2 days ago.
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November 15, 2017 at 5:35 am #7166
I’ve added PT: Our Team in the home page widget and also added 3 team members. It is working fine with my local version but having a issue with the online version. The issue is that it is not showing me any team members in Dashboard – Team section, but it shows All(3)|Published(3) but if I click on it its empty.
November 15, 2017 at 2:59 pm #7167Can you please deactivate plugin once, clear cache and reactivate it? If you still see the same issue please send us your site and screenshot of backend.
Thank you.
December 19, 2017 at 1:52 pm #7168This is the link for the site http://113.30.141.53:81/paygilant/
Even it is not responsiveDecember 20, 2017 at 7:53 am #7169Hi @amruta,
It looks like you are using page builder plugin. So it is not responsive.
We cannot provide support of third party plugins. It will be better to contact respective plugin support team.
Hope they will help you.
Thank you.
December 21, 2017 at 5:52 am #7170Hi,
Please note, I have two problems.
1. I am not able to see the entries that are made from the admin panel.
Please have a look at http://scubetechserv.com/images/team.jpg
There are 4 team members, but the list does not show any.2. Responsiveness-
Yes I have used page builder plugin but in the team section I’ve used the PT Team only. I have even made another option2 http://113.30.141.53:81/paygilant2/ where I have used the same PT Team and its working fine their but it’s having issue in this option1 http://113.30.141.53:81/paygilant/December 21, 2017 at 6:09 am #7171Hi @amruta,
In option 2 i.e. http://113.30.141.53:81/paygilant2/ you are not using page builder plugin so it is working well.
In another option, you are using page builder plugin which might be creating JS conflict or other issues. That is why team is not working there.
December 27, 2017 at 10:28 am #7172Hi,
As you said page builder plugin JS may create conflict … so I deactivated it but the problem is still there. (I’ve reactivated it again) I really want to use this plugin so please help me with this issue.December 28, 2017 at 5:51 am #7173Hi @amruta,
Please try to contact the support team of page builder plugin once. They might have a solution in such case.
Thank you.
December 29, 2017 at 6:46 am #7174Hi,
I tried deactivating the page builder plugin but still the problem is there.
December 31, 2017 at 7:06 am #7175Hi @amruta,
Can you please send us link of the site where you have deactivated plugin and found issue.
Thank you.
May 22, 2021 at 7:40 pm #19386Looking for the same solution for my new blog that hosted on WordPress. I want to add the team option on my home page, you can see here https://proepilator.com/
June 26, 2021 at 12:18 pm #19643Yes when we tried to do this task I remember we faced the simi8lar issue on that time and took guide from here and now you can see here https://suttiskin.com/ our site details.
September 1, 2021 at 12:43 am #20464Facing the same issue in my service related website that hosted on WordPress, you can see my service page detail here https://generalliabilityinsure.com/counties/de/
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