Product image size too big

Home Support eCommerce Gem Plus Product image size too big

This topic contains 4 replies, has 5 voices, and was last updated by  EdieLewis 3 months, 3 weeks ago.

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    I tried to email and click on the contact and ask for support but no reply. So i figure probably is better to ask here. I have a problem with the product page, I am using Ecommerce Gem Plus and using WooCommerce plugins for all the products. My products appear to be very big in the product page, and my client couldnt see the full images on the image display area. They has to scroll up and down to have a complete idea of how the product look like. I can’t find any place for me to set the product size , the only place i can key in the size is at the customize- woocommerce- product – main product size, but regardless what size i key in, there is no changes in the product display image size. it remains the same.

    below is one of my product page, please have a look, the image size are way too big. even though i resize my picture manually and reupload, it still shows the same size. I contacted Woo Commerce, and they say is the theme issue, ask me to contact you. thanks

    BB STICK Sunscreen Foundation SPF35


    Hello There!

    Hope you are doing good!

    Please use the below settings at Appearance >> Customize >> WooCommerce >> Product Images,

    you may need to upload images again after publishing changes and recommended image size to upload is 600×600.

    Hope this helps!

    Team ProDesigns


    synthea ricchi

    Kindly check the standard sizes first. Then use any web tool or images editing app to fix your sizes. You can also check image size on this website:



    A minimum WooCommerce image size of 800 to 1000 pixels is recommended for standard products. If you have more complicated and detailed products, a larger image (e.g., 2000 pixels and above) will let customers zoom in to see the item’s details. If You want to get correct size and pixels images visit this site its the perfect example of the good quality images…



    Can’t you resize your image and upload it?

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