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Home › Support › eCommerce Gem Plus › payment problem?
This topic contains 2 replies, has 2 voices, and was last updated by ProDesigns 2 months, 3 weeks ago.
I paid yesterday via paypal but I have not been able to download the theme.
What is the problem?
Usually, such issue get created when the ‘paypal email ID’ and ’email ID used for creating the account over here’ are not the same email addresses.
Can you provide us the transaction number of your payment?
We will surely add the product in this user account if we will find your provided transaction ID in our database.
Team Promenade Themes.
Below are your login details:
Your Username: email@example.com
Transaction ID: 42935916N1270364V
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