How to remove "Add a Message" Input Box at Bottom of Homepage?

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  • #15520
    Anonymous
    Inactive

    Hi there,

    There is an input box which appears on the bottom of the homepage screen of my site called ‘Add a message’ (please see image below). This message box was not present until recently. How can I get rid of this message box? I have tried to rectify the issue however still wasn’t able to figure out how to remove it.

    'Add a Message' Input Box.

    Thank you and looking forward to your response.

    #15596
    nirav
    Keymaster

    Hello Anu99,

    Hope you are doing good!

    There might be a chance that on of the plugins that you have installed in your website is causing this issue.

    Please check website by deactivating all plugins one by one.

    Hope this helps!

    Have a great day ahead!
    Team ProDesigns

    #15626
    Anonymous
    Inactive

    Hi,

    Turns out it was the ‘Return Refund and Exchange for Woocommerce’ plugin that was causing the issue. Deactivating solves the issue.

    Thank you for your assistance!

    #15934
    nirav
    Keymaster

    Hi Anu99,

    Hope you are doing good!

    We are glad that issue got resolved.

    Have a great day ahead!

    Thanks and Regards,
    Team ProDesigns

Viewing 4 posts - 1 through 4 (of 4 total)
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