How to Add license key

Home Support eCommerce Gem Plus How to Add license key

This topic contains 4 replies, has 4 voices, and was last updated by  GloriaJSlattery 2 weeks, 3 days ago.

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    Mohammed AlMasri

    I have the eCommerce Gem theme and trying to activate the license on it, how ?


    Hello Mohammed,

    Thanks for purchasing our theme.

    After theme purchase, you might have received a zip file of the theme.

    After extracting that file, Please go to ‘Document’ and open ‘eCommerce Gem Plus_Theme License Activation Guide.pdf’, you will get all required details for adding a license key.

    Have a great day ahead.

    Feel free to get in touch in case of other queries.

    Thanks and Regards,
    Team ProDesigns



    So, Having followed these steps, I put in the wrong license key (because the pdf guide doesn’t mention where to find the license key) and ended up putting the serial number for the purchase.
    Now every time I try put in the Correct License key, it still updates with the old one.

    How do I rectify this?

    (Note for anyone having similar issues, your license key can be found on your profile when you log into, and NOT on your invoice, don’t repeat my mistakes)



    Ok so figured a fix for advanced users: in the DB, in wp_options, there’s a field called ecommerce-gem-plus_license_key.
    You can update it there.
    To the devs – please update the admin license key field so you can update it.



    Nice post you shared and it provides the information that help us to find a solution of the issues we face to know how to Add license key. When I used It provide me the information that help me and I can find the solution easily.

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