Entire site out of order

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  • #7459
    Michele Hartley
    Participant

    Yesterday I finished my site, was ready to write first blog post and publish it. When I turned on the computer and logged in, my header is gone. Well, it was yellow, now its black and I cannot see any of the pages on the header. When I open the page it goes to a black and white page that looked all screwed up, when I hit customize, it takes me to my site with the right colors but now my sidebar is gone, the color on the header as I previously stated is gone, the images are all overlapped, some of which I never even put on there. I am so upset and angry. Not sure why this isnt working. Really wish you guys had a phone number or chat for support. WHat can I do? Do I have to start over completely? I am heartbroken! Site is http://www.pleasestandclearofthedoors.com Please help!!!

    Michele

    #7460
    Michele Hartley
    Participant

    Is there a number to call for support on the previous question?

    #7461
    ProDesigns
    Keymaster

    Hi @Michele Hartley,

    We are sorry to know that you’are facing problems with editing the theme. We will do our best to get you the satisfactory version for your site.
    To change the background color for the site, please login to the admin area and browse to “Appearance >> Customize >> Colors”. On this interface, please select the color that you wish and the site will update with that as the background color.

    The side bar is displayed via widgets so please check the widget section and add widgets to display them in the sidebar. You could refer our documentation for more information. Please let us know if you find issues getting the widgets back.

    Hope this would help resolve your queries.
    If you still find your site not as per your need, please feel free to drop us a message here and we will get back asap.

    Regards,
    Support Team
    Promenade Themes

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