Sliding Banner Question / Issues

Home Support eCommerce Gem Sliding Banner Question / Issues

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #15940
    Anonymous
    Inactive

    Hello,

    I am trying to update the banners on my Website and I am running into a few issues or questions.

    1. When trying to update the banner, the content it shows in the sliding banner box, is everything on that page. – Images and text and all, so my sliding banner goes crazy on the home page and becomes super long. How is this fixed?

    2. I understand the featured image has to be set for the sliding banner to use that image. But is there a way of not showing the featured image on the page itself? I don’t see the point in making banners for each page for consistency.

    3. I haven’t updated the banners in a long while and it’s not the way it was first setup (as in using feature image). It’s pulling the content out of somewhere else. – I think I preferred the old version. Because it would then resolve point 2.

    #15974
    nirav
    Keymaster

    Hello There!

    Hope you are doing good!

    Would it be possible to share with us your website URL here or on [email protected] so that we can check the issue and can provide you an effective solution.

    Have a great day ahead!

    Regards,
    Team ProDesigns

    #15995
    Anonymous
    Inactive

    Hello. Yes I would be happy to, but the problem is we need to arrange a time in which I can show it. I revert/remove the problem due to it looks terrible. So I don’t plan to keep it on my site for 1 week as it will look bad for my visitors. – If that makes sense.

    #16118
    nirav
    Keymaster

    Hi there!

    Hope you are doing good!

    It will be better if we can check the site so we suggest you to create a sub directory in your wordpress root and copy your entire wordpress code into it and also copy the database so it will work like your staging site where you can set up for the issue and let us know that url so we can check. Also please share admin access (if possible) at our email.

    This will help us to provide you the effective solution.

    Please let me know in case you cannot do it then we can check what we can possibally do.

    Have a great day ahead!

    Reagards,
    Team ProDesigns

    #17191
    Anonymous
    Inactive

    Did you get the solution? I’m also facing the same issue in my water softener reviews blog, you can see my blog link here bestwatersoftenersystem.com

    #17220
    nirav
    Keymaster

    Hello There!

    Hope you are doing good!

    You are using the theme of another service provider, they will be able to guide you properly.

    Feel free to get in touch in case you have any queries related to WordPress themes provided prodesigns.com.

    Have a great day ahead!

    Regards,
    Team ProDesigns

    #17341
    Anonymous
    Inactive

    Hi,

    Thank you for guiding us on this issue. I was facing the same problem while working on thexploretech.com

    Regards

Viewing 7 posts - 1 through 7 (of 7 total)
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