Slide show and WooCommerce

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • June 11, 2019 at 6:03 pm #12129
    Anonymous
    Inactive

    I noticed on my website the following is not working:

    – Slideshow on the homepage – https://naturaldaisy.com/
    – The WooCommerce product images on the homepage are very large and are stacked vertically instead of horizontally – https://naturaldaisy.com/
    – The product photos are not showing up on the detail pages – https://naturaldaisy.com/product/peppermint-chocolate-body-butter/

    June 13, 2019 at 1:00 pm #12151
    nirav
    Keymaster

    Hello naturaldaisy,

    Please install all required plugins suggested in the admin panel to make it work properly.

    Please let us know in case any of further queries.

    Thank you.

    June 13, 2019 at 5:43 pm #12152
    Anonymous
    Inactive

    All suggested plugins are installed and activated. I also deactivated all plugins to see if that fixed anything, but it did not. All plugins are active now. Still having the same issues.

    June 14, 2019 at 12:19 pm #12159
    nirav
    Keymaster

    Hello naturaldaisy,

    Greeting of the day.

    We have checked your website and found out that you have not installed woocommerce plugin. Can you please install and activate it?
    Hope this helps.

    Thanks,
    Team ProDesigns

    June 14, 2019 at 3:42 pm #12161
    Anonymous
    Inactive

    Hi,

    Woocommerce has been installed and active on the website for over two years. However, I did notice that 3 of the templates were outdated so I updated them. The update did fix the product image size on the homepage, but the other issues still remain:

    – Slideshow on the homepage isn’t “sliding”. It just shows the two slides stack on top of each other – https://naturaldaisy.com/
    – The WooCommerce product images on the homepage are stacked vertically instead of horizontally – https://naturaldaisy.com/
    – The product photos are not showing up on the detail pages – https://naturaldaisy.com/product/peppermint-chocolate-body-butter/

    This website is over 2 years old and everything was working fine. I notice these issues about 3 weeks ago.

    June 14, 2019 at 7:31 pm #12162
    Anonymous
    Inactive

    Yeah, woocommerce plugin isn’t helping. The slider is broken.

    June 14, 2019 at 7:32 pm #12163
    Anonymous
    Inactive

    Same. It’s not displaying as a slider, it’s displaying all the content on the page linked. I believe this feature is broken.

    June 17, 2019 at 1:02 pm #12178
    nirav
    Keymaster

    Hello shannonmarie123,

    There might be the issue because of the theme name update, which is ‘ecommerce-gem-disable’ currently, please update the theme name whenever it is required.

    Greeting of the day!
    Team ProDesigns

    June 17, 2019 at 1:03 pm #12179
    nirav
    Keymaster

    Hello Loriesew,

    We have checked your site but unfortunately, there was another theme on that URL.

    Feel free to get in touch in case of any query related to eCommerce Gem.

    Thanks and Regards,
    Team ProDesigns

    February 2, 2020 at 6:43 am #14317
    Anonymous
    Inactive

    Same issue for my site too but even after updating still no solution

    • This reply was modified 4 years, 2 months ago by nirav.
    February 12, 2020 at 12:09 pm #14386
    nirav
    Keymaster

    Hello There!

    Greetings of the day!

    We have checked your website and found out that you are using another theme, they will be able to guide you properly.

    Hope this helps!

    Have a great day ahead!

    Thanks and Regards,
    Team ProDesigns

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