Home Support eCommerce Gem pages not displaying properly on mobile devices

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  • #8564


    My home page is not showing up properly on mobile devices. It’s showing up as a blog on my phone. But it’s displaying properly on my desktop.



    Hi ihustleshop,

    This change in the mobile device is most probably due to a setting in the plugin Jetpack, we can’t be sure as we do not have your site’s URL. You may have another plugin whose settings may be causing this.

    In case you have Jetpack, please follow the steps below to troubleshoot your problem:
    Step 1
    Please login to your site’s admin panel and browse to Jetpack > Settings > Writing tab and scroll down to Theme Enhancements

    Step 2
    Here you shall find an option “Enable the Jetpack Mobile theme”

    Step 3
    Disable this option and load the site’s home page on a mobile device

    Hope this solves your problem

    Thank you

    Kind Regards,
    Support Team
    Promenade Themes

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