Enable View Detail Icon at Product Pages Issue

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 8, 2018 at 3:42 am #8555
    Anonymous
    Inactive

    Hi. When “Enable View Detail Icon at Product Pages” is checked in the theme customization area on my site, all product thumbnails and product featured images fail to render. Additionally, the zoom feature appears to have limited effect only on some product pages (1 thus far). Please assist.

    URL for site: boydnursery.net

    July 9, 2018 at 7:25 am #8556
    ProDesigns
    Keymaster

    Hi @jboyd2107

    Are you using any third party plugin for zoom or lightbox on your site?

    Regarding view detail icon, please enable it and inform us.

    Thank you.

    July 9, 2018 at 9:06 pm #8557
    Shelby Mullens
    Participant

    I have this same issue when enabling view detail. Was a solution found?

    July 10, 2018 at 2:41 am #8558
    Anonymous
    Inactive

    I was, but I disabled all plugins except Woocommerce before reaching out to the forum for aid. I followed your advice and attempted once more to no avail.

    July 10, 2018 at 5:37 am #8559
    ProDesigns
    Keymaster

    Hi @jboyd2107 and @Shelby Mullens

    Please provide us temporary wp-admin login of your site. We will check the issue and provide you proper solution.

    Please don’t post your login credentials here. You can provide us details through the contact page.

    July 10, 2018 at 1:05 pm #8560
    Anonymous
    Inactive

    sent

    July 16, 2018 at 2:25 pm #8561
    Anonymous
    Inactive

    Any updates? I sent the information for the temporary account as requested? Have you received, and or looked at the site?

    August 15, 2018 at 9:20 pm #8562
    Shelby Mullens
    Participant

    I just submitted a new ticket on this issue, but has this been resolved??

    August 15, 2018 at 11:21 pm #8563
    Anonymous
    Inactive

    Nope. If they actually help you, please let me know.

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